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Verified
5/5

2018-09-22

Wonderful

"Great people working there"

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Verified
5/5

2018-09-17

Great employee service every time!

"Nice people, and great service."


Verified
4/5

2018-09-11

Very good

"Worker was very helpful at the store"


Verified
4/5

2018-09-06

Chatter Box

"You had my size and the price was right for an armored summer riding jacket. The salesman Sean was very helpful and knew the store product. He was quiet the chatter box but I won't mind having to deal with him again."

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Verified
5/5

2018-09-04

Great store

"I thought this was a bike cycling store. I finally visited because of need needing parts. They help me out pretty fast . They ordered parts for me and I got them the next day . They are awesome. Check them out."


Verified
5/5

2018-08-29

Kids Helmet

"The salesman was helpful and patient with me. I wasn't sure what kind of helmet I even needed. He explained everything and let me decide. This was for my granddaughter but the next two I need ,I'll go back. "


Verified
2/5

2018-08-20

Not there best

"I got a tire from them an took my rim in to have it put on an it took almost two weeks to get it back every time I called I was told the compressor was down. Was pretty disappointed sense I had just spent 400 dollars there."

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Verified
5/5

2018-08-10

Knowledgeable staff

"David was very helpful and really knew his stuff, he helped me pick out the right helmet for my budget and was very informative about what works best for my shaped head. All in all and good experience and will definitely be going back for any riding gear I need for here on out "


Verified
5/5

2018-08-10

Outstanding

"Was greeted as soon as I walked in. Helped me find everything I needed for my oil change. Really awesome team at the Visalia location. Recommend all riders to the Visalia cycle gear. "

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Verified
5/5

2018-08-08

Customer service

"Every time I turn around they were there asking did I need any help and they help me anyway I could"


Verified
1/5

2018-08-07

Slow shipping/items not instock

"I order a pair of tires on Saturday 7/29. It’s being 8 days and still nothing. When I placed the orde they said usually 3 days I called Tuesday they told me wait until Friday, Then I called Friday, they said to call Saturday. I called Saturday they told me Monday they will call me to notify me. I didn’t received no call or email so I’m guessing still not here. I’m giving 1 star becuase even though I clearly told them I need them ASAP because it’s my source of transportation. When I paid to Mount front new tire to the rim, they told me we should get it done today in a few hours , I called few hours later they said tomorrow for sure before 11am. I called around 4:45pm they said give us an hour and we will get it done ASAP So far bad service long waiting time. "

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Verified
5/5

2018-07-11

Great Customer Service

"Went in to get properly fitted for a motorcycle helmet after wearing a Size Large for a year, after being properly fitted for a helmet by an associate named Ray I found out I was supposed to be wearing a size Medium.
He then showed me some helmets based on least-expensive to most-expensive.
After that he told me he would give me a few minutes to decide before going to help some other customers.

A few minutes later he followed up with me and I decided not to purchase anything that day, which he was very cool with.
(unbeknownst to me however, he nearly stopped me from walking out the door cause of the fit of my large helmet)

Long story short, I came in to buy a properly-fitted helmet the next day and Ray was more than happy to help me, he is great at understanding not being pushy or leaning too heavily on other brands and is super friendly!
"

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Verified
5/5

2018-07-02

Great Staff

"The guys understood what I needed and took care of me. "


Verified
5/5

2018-07-02

New tire

"New tire was done in minutes and I was riding my bikes that afternoon "


Verified
5/5

2018-06-28

Excellent

"It was a great experience and I couldn’t be happier. "